https://boldbyangelique.com/, (hereinafter the "Website"), is the website that hosts the Online Store of the same name, which has jewelry for sale. The online store and the website belong to ANGELIKI TSANI (Boldbyangelique), SKOUZE 14, PIRAEUS 18536, 6948807807, VAT number 038722978, DOU Piraeus A', which legally manages it.
These General Terms and Conditions of Use of the online store and the website define the terms and conditions under which you, in any capacity, i.e. that of navigator/visitor, user of the Services, consumer-buyer, Member, browse our website, you make use of its content and Services (eg Member Registration, Newsletters), and/or transact in our Online Store, making purchases and are governed by the sales contract you enter into with us for the purchase of jewelry from our Online Store.
Before you enter the Website and make use of its Services or make purchases in our Online Store, we invite you to consult the Terms and Conditions and make sure that you agree with them. If you disagree with any of these Terms and Conditions, you must not take any action or use any of our Services, including your simple browsing of our Online Store. However, in case you want any clarification or information regarding the Terms and Conditions, you can contact us by email at firstname.lastname@example.org or by phone at +306944335007.
However, by any action you take in our Online Store, such as browsing it, registering as a Member or in our Company's Newsletter or purchasing our products, you confirm that you have read, understood and unconditionally accepted the Terms and Conditions .
Your use of this Website and any transaction you make in our Online Store is at your sole risk. By accepting these terms you represent that you are of legal age to make purchases from our website.
2.1. NEWSLETTER SUBSCRIBE
Your registration in the Newsletter Service of https://boldbyangelique.com/ is not an obligation of the consumer to make a purchase from the Online Store. However, those who open an Account in our online store (hereinafter "Members"), will be able to receive our newsletters and other advertising material at the electronic address (email) that they will declare to us during this (Account opening) process. Registration to the Newsletter Service is also possible for non-Members, it is completed by entering your e-mail address (email) in the corresponding field on the Website. By completing your subscription to the Newsletter Service, you give us your express consent to send you informational and promotional material about our products and services. In case you no longer wish to receive informative Newsletters, you can inform us through the corresponding link that appears in our informative emails you receive (unsubscribe).
2.2 EXTERNAL LINKS
The Website and its individual websites may contain links to websites maintained by third parties, whose information and data protection practices are different from those on https://boldbyangelique.com/, and for which we are not responsible. no liability.
2.3 SOCIAL MEDIA
Users and Members may follow our Company through its websites at https://www.facebook.com/boldbyangelique and at https://instagram.com/boldbyangelique?igshid=Mzc1MmZhNjY= (hereinafter "Social Media") . All information shared, submitted or offered through its Social Media accounts shall be subject to these General Terms, unless otherwise agreed. In addition, any interaction you may have with Social Media may allow access to and login to your personal Social Media accounts. We neither have access to nor control these services and are therefore not responsible for the acts and/or omissions of social networking service providers.
3. GENERAL TERMS OF PURCHASE THROUGH OUR ELECTRONIC STORE
Orders are placed only via online store and by phone. Our Company does not receive or process orders placed via e-mail, or via its Social Media pages.
3.1 THE PRODUCTS
Through our Website we display, promote and offer for sale to consumers jewelry (the "Products"). The information accompanying the Products is true and valid, and the photographs thereof are a true representation of our Products, however the above guarantees are subject to any technical or typographical deficiencies or errors, which cannot be foreseen or have arisen unintentionally or due to outages of this Website or due to force majeure.
Our Company reserves the right to choose the Products it will make available for sale, and may from time to time withdraw or renew them freely and without the obligation of warning, your consent and/or simple information. This also applies to any offers, discounts and any pricing policies it follows from time to time, as such determination is at our sole discretion.
All products are for personal use only and not for commercial use such as resale.
In order to be able to submit your order, you should first of all check if the country and/or the postal code of the region to which the products you want to buy will be shipped are currently served by our Company. Check the Products you wish to buy in the shopping cart by clicking on the "SHOPPING CART" link/icon located in the upper right part of the Website. You can use the remove/delete button to remove Products from your cart before completing your order.
In order to complete your order, you must provide us with some important personal information for the processing of your order, information regarding the payment and shipment of the Products, etc. This information is: first name, last name, email, telephone, postal address (street, number, city, zip code, country as well as your card details in case you choose to pay by credit card).
Your registration as a Member, as long as you are over 18, is not a necessary condition in order to submit your order and make a purchase from our Online Store. However, opening your own Account allows you to access your order/purchase history and a list of your favorite Products from our store. We are not responsible for the information you enter when opening the account.
Your order is completed by clicking on the "COMPLETE ORDER" button. When you submit your order, you are then connected to the payment provider we work with, depending on the payment method you choose.
Once the submission of your order is complete (and successful payment if you have chosen to pay by debit/credit card), our system will automatically send you a message to the email account you provided to us during the submission stage of your order, which will notify you that we have received it, will list the Products you have ordered and all the terms of the order and your order number.
Once the stage of the order is completed in accordance with the above, https://boldbyangelique.com/ then examines whether it can be executed as it is and there is no reason to reject it as defined herein. If it is judged that it can be processed in its entirety, the process of sending your Products to the courier company we cooperate with or to another cooperating company is initiated, at which point we send you a message to the email account you have indicated to us during the stage of submitting your order , which will notify you of the waybill/shipment number. With this number you can track the progress of your order until it reaches the delivery location you have indicated in your order.
In the event that upon receipt of your order, we discover any sudden shortage of any of the Products you have ordered or delay in its delivery, (b) there is an event of force majeure, such as indicative extreme weather phenomena, strikes, or any other event outside the sphere of influence and control of us, which may affect the transport and delivery of your order, (c) there is a lack of sufficient stock, we will contact you immediately on the contact details you have provided when submitting your order in order to agree with you any modification, correction and/or cancellation of your order. We hope to be in contact with you, however in case this is not possible within two (2) days from the date of completion of your order, we will send you an email with the part of the order that our online store can execute, and the remaining part of your order that is not possible to be executed by us, will be cancelled. If you have paid for the part of the order that has been cancelled, we will refund you the amount corresponding to the canceled Products as soon as possible.
4. TELEPHONE ORDERS
You can also place your order by phone at 6944335007. The days and times when phone orders can be placed are Monday - Friday from 09:00 - 17:00 and Saturday from 09:00 - 13:00. For the security and proper execution of your orders, telephone order calls are recorded and are proof of the content of your order.
Although we take every reasonable technical and practical measure to ensure the accuracy and correctness of the prices listed on the Products in our online store, there is the possibility that due to a technical error an error may appear in the price of one or more products included in your order . Upon receipt of your order and before receiving payment, we will check the prices of the Products ordered. In the event that an error is found in the price of a Product you have ordered, we will contact you as soon as possible and in any case before sending it. It is at your discretion to proceed with the order at the correct prices, modify it to reflect the correct prices, or cancel the order. If we are unable to contact you, we will treat the order as cancelled.
6. DELIVERY OF PRODUCTS
6.1. Place of delivery
The Products are delivered to the address stated during the order, within the Greek Territory, in Cyprus and Abroad.
6.2. Method and Time of Delivery
The delivery time of the Products you have ordered depends on many factors as there may be delays for reasons beyond our control. The Products are sent exclusively through the courier company we cooperate with.
6.3. Delivery Delay
Our Company makes every effort for the timely and appropriate delivery of your Products, however we reserve the right that the delivery of your Product(s) may be delayed in the event, including but not limited to, that (a) the Product is delayed to be sent by our supplier due to e.g. jamming in its transport, force majeure etc., as a result of which we do not have it in our warehouses when we calculate, (b) there is an event of force majeure, such as indicative extreme weather phenomena, strikes, or any other event outside our sphere of influence and control which may affect the transport and delivery of your order, (c) there is a lack of sufficient stock. In the above cases we will contact you to ask if you want us to deliver the order without the delayed or unavailable Product, or to suggest an alternative, or to inform you of the delivery time of the product that is not immediate available. In case you are not satisfied with our proposal, you have the right to cancel the order in part or in whole and to return any money you have paid.
6.4. Shipping charges
For deliveries within Greece where our Company permanently cooperates with a specific courier company, consumers are NOT charged for shipping costs.
Pay on delivery
Payment upon receipt of the order. When the courier company employee comes to your place to deliver your products, you pay the value of your order in cash. According to the tax provisions in force for the payment of an amount over 500 Euros, you cannot use the cash on delivery method, since payment in cash is not allowed, in which case you will have to choose another means of payment.
Payment by credit-debit card or paypal
You can use Visa and MasterCard credit cards for your transactions. Your transactions in our online store are protected by the highest online security systems (RSA Encryption). For the purpose of payment, complete all optional fields (card number, expiry date, CCV). https://boldbyangelique.com/ processes your card details exclusively for the completion of the transaction between us, i.e. the repayment of the Products you have purchased from our online store. Your card number is not stored, so for each purchase in our store that you wish to pay by credit card, you will need to re-declare your card details.
7.1. Conditions for exercising right
You have a period of fourteen (14) calendar days to withdraw from any purchase you may have made through our online store, without stating the reasons or providing us with any explanation regarding your desire to return the product(s). (unnecessary withdrawal).
The above deadline of fourteen (14) calendar days for exercising the right of withdrawal is defined from the day after the day on which you or a person you may indicate to us as responsible for receiving your products (other than the carrier), obtain the physical possession of the products. In the event that you have ordered more than one product with one order and which are delivered separately, the deadline for exercising the right of withdrawal in accordance with the above starts from the day after the day that you or a person you may indicate to us as responsible for receiving the products you (other than the carrier) obtain physical possession of the last good. In any case, if the deadline falls on a weekend or public holiday, it is extended until the next working day.
7.2. Right exercise procedures:
In order to exercise the right of withdrawal, you must, before the expiry of the deadline for exercising it in accordance with the above, inform us of your decision to withdraw from the Sales Contract we have concluded, with a clear statement (e.g. a letter) which you will send using one of the following methods:
by registered letter to our postal address: 14 SKOUZE, PIRAEUS 18536
by telephone on the phone: +6944335007
by email to: email@example.com
by completing the "RETURN FORM" form attached to the delivery note upon receipt of the product and giving the form to our courier partner at the same time he visits you to deliver the product to you.
7.3. Obligations of the Company
Except as expressly provided herein, if you withdraw from any of your purchases as set forth herein, we will refund to you all monies received from you including any delivery charges (excluding any additional charges due at your option use other delivery methods than the cheapest delivery method we offer), however deducting the return cost if you use our partner courier. The refund will be made immediately, without culpable delay and in any case no later than within twenty (20) days from the date the Company receives the products you returned in accordance with the above and subject to the provisions of article 6.5. The refund of your money, since the purchase of the product from which you withdraw was made by cash on delivery, is carried out by crediting your bank account which you will notify us of when exercising the right of withdrawal, since by accepting these terms expressly and unconditionally you indicate that you consent to a different way of refunding your money as a result of withdrawal. In the event that payment was made by debit/credit card or Paypal, your money will be refunded to your debited account.
7.4. Return of Products due to withdrawal
We are entitled to delay refunding you until we have received back the products you are withdrawing from the purchase of in the same good condition in which you received them. In case of withdrawal in accordance with the above, it is clarified that any products that you have purchased with a discount due to the purchase of the product from which you are withdrawing, you must return them together with the basic product from which you are withdrawing from the purchase, otherwise the withdrawal is considered as not exercised by you and therefore no obligation is created for us.
All products must be returned in good overall condition and clean as delivered by the Company.
Also, the returned product must be accompanied by all the necessary documents that you received upon receipt, otherwise the Company will not receive them as long as you agree that the right of withdrawal has not been legally exercised and in accordance with the terms herein.
7.5. WRONG ORDER EXECUTION – DEFECTIVE PRODUCT
In the event of a wrong or defective product being sent, you have the right, within 14 days of receiving the product, to contact us on our Company's telephone numbers and report the defect in the product or our error in executing your order and inform us of your desire to have the product replaced with the correct/non-defective product or to get your money back. You can also contact its Customer Service Department at 6949069170, or by sending an email to: firstname.lastname@example.org quoting your name and order code.
8. OBLIGATIONS OF THE PARTIES
8.1. Sole Responsibility of User/Consumer.
You are solely and solely responsible for the legal use of the Website and the Online Store and you are obliged to refrain from any illegal act and abusive behavior, as well as from the adoption of illegal and unfair competition practices.
8.2. Prohibited Uses
You are prohibited from using the Website and our online store to send in any way, publish, transmit any content that is illegal, threatening, offensive, defamatory, immoral, vulgar, obscene, promotes or expresses racial, ethnic or other discrimination, may cause damages third parties in any way.
In addition, it is prohibited: (a) Any access or attempt to access information and data (including personal data) that is traded through the Website and for which you do not have any authorization or authority to use, (b) Access to our Online Store for the purpose of creating or producing a product or service that competes with our products, (c) Any form of Software piracy, hacking and/or interception, copying, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale , creating a derivative work of data (including personal data) and information, including the content and material (photos, graphics, texts, etc.) of the Website.
It is also prohibited to obstruct in any way the operation of the Website, as well as any illegal and unauthorized modification of its content. You must not in any way and by any means cause criminal acts on or through the Website that infringe the rights of the Company, other Users and/or third parties. Within these frameworks is included the prohibition of sending spam or other material harmful to our interests, the interests of other Users and/or third parties.
You connect to our Website through your own means and through companies and providers selected by you.
In addition to what is expressly defined herein, https://boldbyangelique.com/ bears no civil, criminal, or other liability towards you and/or any third party, in the event that any of the above, during the use of the services and/or products of this online store suffer direct, indirect, collateral, collateral financial or other damage, lost profits.
9. INTELLECTUAL PROPERTY RIGHTS
All the content of the web pages of this website, including images, graphics, photographs, designs, texts, services and products provided are the intellectual property of https://boldbyangelique.com/ and are protected according to the relevant provisions of Greek law, European law and international conventions and treaties.
Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, part or all of the content of the website for any purpose, other than strictly personal use, is prohibited, unless you are granted our written consent .
You may not use linking & framing of our Website without our written consent. You may not use any "meta tags" or any other "hidden text" based on our Company and https://boldbyangelique.com/ brand names or trademarks without our express written consent. In case of unauthorized use, the license granted ceases to be valid. This also applies to any use of the Company's logos and trademarks.
10. PROTECTION OF PERSONAL DATA
The management and protection of your personal data is governed by the terms of the Political Protection of your Personal Data and the relevant provisions of both Greek and Community Law regarding the protection of the individual from the processing of personal data, as well as the Decisions of Personal Data Protection Authority. You can find out more about the Personal Data Protection Policy here.
11. CONFIDENTIALITY OF TRANSACTIONS
Our Company strictly observes the confidentiality of transactions. All information transmitted by the user is confidential and we have taken all the necessary measures so that it is used only to the extent that this is deemed necessary in the context of the services provided.
These General Terms constitute the final and only terms in force regarding the provision of the Service by the Company to the User. The last modification of these was made on 24.04.2023.